If you change your mind after placing an order, you can cancel the order (or part of the order) within 24 hrs of the order confirmation, or before it is shipped, whichever is earlier.
In case of cancellation before shipping, a Refund shall be processed within 5-7 working days. Refunds to the Cardholder’s credit card/debit card will only be credited back to his/her account which was used.
In case of cancellation after shipping, No refund shall be processed.
We offer a 5-day Replacement Policy for all products.
Replacement requests are accepted only for the following reasons:
We are responsible for what we sell. If the product is damaged or incorrect or incomplete, please inform us within 5 days of delivery to be eligible for a replacement.
The time frame starts from the date the product was delivered as per the confirmation received from our logistics team or courier partners.
Please send us 2 images of the product (one of damaged part and one of the entire product) to ascertain the reason for replacement which can be initiated from the “Contact us” section or you can send an email to firstname.lastname@example.org
If you believe that the product is not in good condition or if the packaging is tampered with or damaged, kindly refuse to accept the delivery and write to us at ‘Contact us’ or email us at email@example.com mentioning your order reference number. We shall make our best efforts to ensure that a replacement is done at the earliest.
Sikto Technologies is committed to ensuring your satisfaction with any product you have ordered from us.
We reserve the right to update, change or replace any part of this policy by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Please write to us at firstname.lastname@example.org for any queries or concerns about this policy.